Privacy Policy

Privacy Policy

The Clay House Ceramics Privacy Policy:

At The Clay House Ceramics, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the information we collect, how we use it, and how we protect it.

Information We Collect:

  • Personal information: We may collect personal information such as your name, address, email address, phone number, and payment information when you place an order or create an account with us.
  • Website usage data: We may collect information about your use of our website, including your IP address, browser type, and pages visited.

How We Use Your Information:

  • To process and fulfill your orders: We use your personal information to process and fulfill your orders and provide customer service.
  • To improve our website and services: We use website usage data to improve our website and services and provide you with a better shopping experience.
  • To send promotional communications: We may use your email address to send you promotional communications about our products, services, and events.

How We Protect Your Information:

  • Secure storage: We store your personal information in secure databases protected by passwords and encryption.
  • Third-party security: We use trusted third-party service providers for payment processing and other services, and we require them to follow strict security protocols to protect your information.
  • Limited access: Only authorized employees have access to your personal information, and they are trained on how to protect it.

Your Choices:

  • Opting out of promotional communications: You may opt out of receiving promotional communications from us by clicking the “unsubscribe” link in any email we send you or by contacting us.
  • Accessing and updating your personal information: You may access and update your personal information by logging into your account on our website.

Changes to Our Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the revised policy on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the information we collect, please contact us at julia@theclayhouse.ie.

This Privacy Policy was last updated on 09/02/2023.

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